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Garage Door Repair Richmond bc

At Express Door Repair, we strive to bring you the highest quality garage door products and services possible. We know that your garage door is an important part of your home, and we want to make sure it’s always in top condition. That’s why we offer a 24/7 emergency service and same day service – we know that when your garage door isn’t working, you need someone you can rely on to fix the problem fast. And because we’re a family-owned business, we understand the importance of customer care. We’ll always treat you like one of our own.

If you need any help with your garage door or opener, please don’t hesitate to give us a call. We’re always happy to help!

Garage door opener repair

If your garage door opener is broken, we can help! We offer a 24/7 emergency service so we can be there when you need us. And because we’re a family-owned business, we understand the importance of customer care. We’ll always treat you like one of our own.

So if you need any help with your garage door or opener, please don’t hesitate to give us a call. We’re always happy to help!

  • emergency service
  • 24/7 emergency service
  • same day service
  • family-owned business
  • customer care

If your garage door opener is giving you trouble, it might be time for a repair. Fortunately, this is a relatively easy process, and there are only a few things that can go wrong. First, check to make sure that the power supply is working and that the batteries in the remote control are fresh. If everything looks good there, then the problem is likely with the opener itself. The most common issues are stripped gears or a malfunctioning sensor. In both cases, it’s best to call a professional for help. With a little troubleshooting, you should be able to get your garage door opener working again in no time.

Noisy garage doors

Noisy garage doors are a common problem. The causes can vary, but the solutions are usually pretty straightforward. Here are some of the most common reasons for noisy garage doors, and how to fix them.

One common cause of noisy garage doors is loose hardware. Over time, vibration can loosen nuts and bolts, causing them to rattle around. If you hear rattling, it’s time to tighten up the hardware. Another common cause of the noise is worn-out rollers. Roller bearings can become dry and cracked with age, causing them to squeak or squeal when they turn. Replacing worn-out rollers is an easy fix. Finally, noisy garage doors can also be caused by mismatched springs. If one spring is stronger than the other, it can cause the door to vibrate and produce a loud banging sound. If your garage door is making noise, check the hardware, rollers, and springs for signs of wear. With a little troubleshooting, you’re sure to find the source of the noise and silence your garage door for good.

Torsion spring replacement

Torsion springs are one of the most important parts of your garage door, and they also happen to be one of the most dangerous. They’re under a lot of tension, and if they break, they can cause serious injury. That’s why it’s important to know how to replace them safely.

The first step is to disconnect the garage door opener so that the door is manual. Then, remove the cables from the bottom brackets and release the tension on the springs. Next, you’ll need to wind the new springs onto the shaft and reconnect the cables. Finally, adjust the spring tension so that the door is balanced. Once you’ve replaced the springs, it’s important to test them by opening and closing the door several times. This will help to ensure that they’re working properly and that the door is safe to use.

If you’re not comfortable replacing the springs yourself, please call a professional for help. This is a dangerous job, and it’s best to leave it to the experts.

Replacing garage door springs can be a difficult and dangerous job. If you’re not comfortable doing it yourself, please call a professional for help.

Garage door installation

If you’re planning to install a new garage door, there are a few things you need to know first. The most important thing is to make sure that the door is properly balanced. This will help to ensure that it opens and closes smoothly, and it will also help to prevent premature wear on the opener. To balance the door, you’ll need to adjust the springs. This can be a tricky process, so it’s best to call a professional for help.

Another thing to keep in mind when installing a new garage door is the type of opener you’ll use. There are two main types of openers: chain-driven and belt-driven. Chain-driven openers are the most common, but they can be noisy. Belt-driven openers are quieter, but they’re also more expensive.

When you’re ready to install your new garage door, be sure to call a professional for help. This is a complicated job, and it’s best to leave it to the experts.

Garage door panel replacement

If one of your garage door panels is damaged, you’ll need to replace it. This can be a difficult job, so it’s best to call a professional for help.

The first step is to remove the damaged panel. To do this, you’ll need to disconnect the garage door opener and remove the cables from the bottom brackets. Next, you’ll need to remove the screws that hold the panel in place. Be careful not to damage the other panels when removing the damaged one.

Once the damaged panel is removed, you’ll need to measure and cut a replacement panel. Be sure to use a level when cutting, and be precise with your measurements. Once the new panel is cut, install it in place of the old one and screw it in place. Reconnect the garage door opener and cables, and test the door to make sure it’s working properly.

If you’re not comfortable replacing the panel yourself, please call a professional for help. This is a difficult job, and it’s best to leave it to the experts.

Types of garage doors

There are three main types of garage doors: sectional, rolling, and swing-up. Sectional doors are the most common type. They’re made up of several panels that hinge together, and they roll up on tracks. Rolling doors are similar to sectional doors, but they don’t have hinges. Instead, they roll up on a track that’s mounted to the ceiling. Swing-up doors are also similar to sectional doors, but they hinge outward instead of rolling up.

When choosing a garage door, it’s important to consider your needs and budget. Sectional doors are the most popular type, but they’re also the most expensive. Rolling doors are a good choice for those on a tight budget, and swing-up doors are a good choice for those who need easy access to their garage.

No matter what type of garage door you choose, be sure to call a professional for help with installation. This is a complicated job, and it’s best to leave it to the experts.

Bottom seal replacement

If your garage door doesn’t have a bottom seal, or if the seal is damaged, you’ll need to replace it. This can be a difficult job, so it’s best to call a professional for help.

The first step is to remove the old seal. To do this, you’ll need to disconnect the garage door opener and remove the cables from the bottom brackets. Next, you’ll need to remove the screws that hold the seal in place. Be careful not to damage the door when removing the old seal.

Once the old seal is removed, you’ll need to measure and cut a replacement seal. Be sure to use a level when cutting, and be precise with your measurements. Once the new seal is cut, install it in place of the old one and screw it in place. Reconnect the garage door opener and cables, and test the door to make sure it’s working properly.

If you’re not comfortable replacing the seal yourself, please call a professional for help. This is a difficult job, and it’s best to leave it to the experts.

Replacing weather stripping

If your garage door has damaged or worn weather stripping, you’ll need to replace it. This can be a difficult job, so it’s best to call a professional for help.

The first step is to remove the old weather stripping. To do this, you’ll need to disconnect the garage door opener and remove the cables from the bottom brackets.

Weatherstripping replacement

is a difficult and precise job, so it is best to call a professional for help. Once the old weatherstripping is removed, take precise measurements of the door in order to cut the new weatherstripping to size. Install the new weatherstripping in place of the old one, taking care to ensure that it fits snugly against the door. Reconnect the garage door opener and cables, and test the door to make sure it’s working properly.

If you’re not comfortable replacing the weather stripping yourself, please call a professional for help. This is a difficult job, and it’s best to leave it to the experts.

Updating your garage door opener

If your garage door opener is old or outdated, you may want to consider updating it. This can be a difficult job, so it’s best to call a professional for help.

The first step is to remove the old garage door opener. To do this, you’ll need to disconnect the power supply and remove the screws that hold the opener in place. Once the old opener is removed, you’ll need to measure and cut a replacement opener. Be sure to use a level when cutting, and be precise with your measurements.

Once the new opener is cut, install it in place of the old one and screw it in place. Reconnect the power supply and test the door to make sure it’s working properly. If you’re not comfortable replacing the opener yourself, please call a professional for help. This is a difficult job, and it’s best to leave it to the experts.

Installing a new garage door

If you’re looking to install a new garage door, be sure to call a professional for help. This is a complicated job, and it’s best to leave it to the experts.

The first step is to remove the old garage door. To do this, you’ll need to disconnect the power supply and remove the screws that hold the door in place. Once the old door is removed, you’ll need to measure and cut a replacement door. Be sure to use a level when cutting, and be precise with your measurements.

Once the new door is cut, install it in place of the old one and screw it in place. Reconnect the power supply and test the door to make sure it’s working properly. If you’re not comfortable replacing the door yourself, please call a professional for help. This is a difficult job, and it’s best to leave it to the experts.

Thank you for taking the time to read this article. We hope that it was helpful, and we wish you luck with your garage door repair project!

Garage door spring repair

Garage door springs are an essential component of any garage door, yet they are often one of the most neglected parts of the system. Over time, springs can become weakened or broken, making it difficult to open and close the door. If you find yourself struggling to open your garage door, it’s important to have the springs checked by a professional. In many cases, a simple repair will be all that is needed to get your door back in working order. However, if the springs are severely damaged, they may need to be replaced. Replacing garage door springs can be a complicated and dangerous task, so it’s best to leave it to the experts. With proper care and maintenance, your garage door spring should provide years of trouble-free operation.

Garage door track repair

Your garage door is one of the most important moving parts of your home—and one of the heaviest, too. That’s why it’s not surprising that, from time to time, your garage door tracks may become misaligned or bent, causing your door to become stuck or even come off its tracks entirely. Luckily, with a little know-how and the right tools, you can easily repair your garage door tracks yourself.

First, start by inspecting your tracks for any damage. If you see any dents or bends, use a hammer to gently tap them back into place. Next, check to see if your tracks are properly aligned. If they’re not, loosen the screws or bolts that hold them in place and adjust them until they are. Finally, if your tracks are still not working properly, you may need to replace them entirely. Replacing your garage door tracks is a fairly simple process, but it’s always best to consult with a professional if you’re unsure about doing it yourself. With these tips, though, you should be able to get your garage door back on track in no time!

Cable replacement

If your garage door is not opening or closing as it should, there is a good chance that the cables are to blame. Over time, the cables that help to lift your door can become damaged or even broken. Luckily, replacing them is a relatively simple process that you can do yourself with just a few tools.

Start by disconnecting the power supply to your garage door opener. Then, remove the bottom panel of your door so you can access the cables. Using a pair of pliers, twist the end of each cable around itself until it is tight. This will prevent the cable from fraying any further. Next, use a hacksaw to cut through the damaged portion of each cable. Finally, attach the new cables in place of the old ones and reattach the bottom panel of your door. Once you’ve done all of this, test your door to make sure it is working properly. If not, repeat the process until it is.

Roller replacement

If your garage door is not opening or closing smoothly, the rollers may be to blame. Over time, the rollers can become worn down or even break, making it difficult for the door to move. Luckily, replacing them is a relatively simple process that you can do yourself with just a few tools.

Start by disconnecting the power supply to your garage door opener. Then, remove the bottom panel of your door so you can access the rollers. Using a pair of pliers, twist the end of each roller around itself until it is tight. This will prevent the roller from fraying any further. Next, use a hacksaw to cut through the damaged portion of each roller. Finally, attach the new rollers in place of the old ones and reattach the bottom panel of your door. Once you’ve done all of this, test your door to make sure it is working properly. If not, repeat the process until it is.

Pulley replacement

If your garage door is not opening or closing as it should, there is a good chance that the pulleys are to blame. Over time, the pulleys can become damaged or even broken, making it difficult for the door to move. Luckily, replacing them is a relatively simple process that you can do yourself with just a few tools.

Start by disconnecting the power supply to your garage door opener. Then, remove the bottom panel of your door so you can access the pulleys. Using a pair of pliers, twist the end of each pulley around itself until it is tight. This will prevent the pulley from fraying any further. Next, use a hacksaw to cut through the damaged portion of each pulley. Finally, attach the new pulleys in place of the old ones and reattach the bottom panel of your door. Once you’ve done all of this, test your door to make sure it is working properly. If not, repeat the process until it is.

Hinge replacement

If your garage door is not opening or closing smoothly, there is a good chance that the hinges are to blame. Over time, the hinges can become worn down or even break, making it difficult for the door to move. Luckily, replacing them is a relatively simple process that you can do yourself with just a few tools.

Start by disconnecting the power supply to your garage door opener. Then, remove the bottom panel of your door so you can access the hinges. Using a pair of pliers, twist the end of each hinge around itself until it is tight. This will prevent the hinge from fraying any further. Next, use a hacksaw to cut through the damaged portion of each hinge. Finally, attach the new hinges in place of the old ones and reattach the bottom panel of your door. Once you’ve done all of this, test your door to make sure it is working properly. If not, repeat the process until it is.

GARAGE DOOR INSTALLATION IN Richmond , BC

Are you looking for a new garage door? Express Door Repair can help! We offer a wide variety of garage doors to choose from, and our experienced team can install your new door quickly and efficiently. Contact us today to learn more about our services or to schedule a free consultation.

24/7 garage door repair Richmond bc

If your garage door is not working properly, don’t wait – call Express Door Repair right away. We offer 24/7 emergency services so we can be there when you need us, day or night. We understand that a broken garage door can be a major inconvenience, and we’ll work quickly to get your door back in working order. Call us now for fast, professional service you can trust.

Replacement of garage door cables Richmond bc

Has your garage door become stuck? It could be a broken cable. At Express Door Repair, we can replace your damaged or broken cables quickly and efficiently. We understand that a malfunctioning garage door can be a major inconvenience, and we’ll work quickly to get your door back in working order. Call us now for fast, professional service you can trust.

Replace garage door springs Richmond bc

If your garage door is not working properly, it could be a problem with the springs. At Express Door Repair, we can replace your damaged or broken springs quickly and efficiently. We understand that a malfunctioning garage door can be a major inconvenience, and we’ll work quickly to get your door back in working order. Call us now for fast, professional service you can trust.

Garage door opener installation Richmond bc

If you’re looking for a new garage door opener, Express Door Repair can help. We offer a wide variety of garage door openers to choose from, and our experienced team can install your new opener quickly and efficiently. Contact us today to learn more about our services or to schedule a free consultation.

The average cost of installing a new garage door opener:

If your garage door opener is more than 15 years old, it’s probably time for an upgrade. Today’s models are much quieter and more energy-efficient than their predecessors, and they come with a host of convenient features, like smartphone connectivity and built-in security cameras. But with all of these improvements comes a higher price tag—the average cost of installing a new garage door opener is about $300. For most homeowners, this is a worthwhile investment that will pay for itself many times over in the years to come. And if you’re handy with tools, you may be able to install the new opener yourself and save even more money. No matter what route you choose, upgrading your garage door opener is one of the smartest home improvement decisions you can make.

the most common problems garage door repair technicians encounter

One of the most frequent problems we see is garage door openers that have stopped working. This can be caused by several different factors, including a worn-out motor, loose chains, or defective bearings. In some cases, simply replacing the opener will do the trick. However, if the problem is more severe, it may be necessary to replace the entire garage door.

Another common issue is misaligned or distorted tracks. This can cause the door to bind or stick, making it difficult to open and close. In most cases, this problem can be fixed by simply straightening the tracks. However, if the damage is severe, it may be necessary to replace them entirely.

Finally, we frequently see garage doors that have been damaged by weather or accidents. This can include everything from hail damage to cracked panels. In most cases, these problems can be repaired relatively easily. However, if the damage is extensive, it may be necessary to replace the entire door.

No matter what type of problem you’re facing with your garage door, a repair technician will be able to help you troubleshoot and fix the issue.

The average cost of installing a new garage door opener:

garage door openers are a necessary evil. The average cost of installing a new garage door opener is $358, with most homeowners spending between $238 and $539. While this isn’t a major home improvement expense, it’s still a good idea to shop around for the best deal. Keep in mind that you’ll also need to purchase a new garage door opener remote, which can cost anywhere from $20 to $100. When budgeting for this project, be sure to factor in the cost of installation, as well as any additional features you may want, such as a keyless entry system or motion-activated lights. With a little research, you can find a garage door opener that fits both your budget and your needs.

Why Choose Us?

There are a lot of companies out there that offer garage door repair services. So, why should you choose us? Here are a few reasons:

– We’re experienced: We’ve been in business for over 20 years, so we know a thing or two about repairing garage doors.

– We’re qualified: All of our technicians are certified and have the training and experience necessary to properly repair your garage door.

– We’re affordable: We understand that not everyone has a large budget for repairs. That’s why we offer competitive pricing on all of our services.

– We’re available 24/7: Garage door problems don’t always happen during regular business hours. That’s why we offer 24/7 emergency repair services. No matter when you need us, we’ll be there to help.

Garage Door Repair Tips

If your garage door isn’t working properly, don’t panic! There are a few easy things you can do to troubleshoot the problem. First, check the batteries in your garage door opener. If they’re old or low, they may be the culprit. Next, take a look at the tracks and rollers. If they’re damaged or obstructed in any way, that could be preventing the door from opening or closing properly. Finally, check the tension spring. If it’s broken or loose, it will need to be replaced. If you’re still having trouble after following these tips, it’s time to call a professional garage door repair service. With their help, you’ll have your garage door working like new again in no time!

 

 

 

 

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Express Door Repair
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Based on 373 reviews
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Pierre Lai
Pierre Lai
01:53 26 Apr 24
Roy was responsive, quick, and knowledgeable. Replaced broken garage door spring and made other adjustments to better the door function. Highly recommend for anyone needing repair or maintenance!
Yamin Zhou
Yamin Zhou
02:50 25 Apr 24
Roy did a great job repairing my garage door and replace the motor. I called him today and he was quick to respond my phone, came and got everything done in a very short time.He also took the time to explain to me both what he was doing and why he was doing it. The garage looks and sounds better than ever. 👍
Kit Morris
Kit Morris
22:18 18 Apr 24
Roy is the best. The moment he saw the garage door, he knew what the problem was and he fixed it. Best services and arrived on time. Courteous and friendly. I would recommend him to everyone. Thanks so much, Roy.
Eray S
Eray S
18:34 11 Apr 24
Roy responded my call very quickly, arranged an appoinment for the next day, and did an amazing job with replacing the broken rollers of the sliding door of the balcony. He was prompt, friendly & very kind.I highly recommend Roy for his services 🙂
Maggie Poon
Maggie Poon
01:53 02 Apr 24
roy is a professional and efficient guy. he arrived in short time and he explained to me patiently.I would love to recommend his service to my friends in need.
Karl Ferian
Karl Ferian
05:42 31 Mar 24
Of course my garage door had to be broken on Saturday. Thankfully Roy is always on the job. He immediately came within a few hours and identified the problem. Very professional, very friendly, and very knowledgeable. Definitely recommended!
Edith
Edith
18:54 25 Mar 24
I had an excellent experience with Express Door Repair Ltd., specifically with their service technician Roy. He helped me replace the spring and roller on my garage door. From my initial call to the shop to the completion of the job, it took less than an hour! Roy was extremely professional and knowledgeable, making the entire process smooth and efficient. I am highly impressed with the quality of service provided by Express Door Repair Ltd. and would certainly recommend Roy to everyone in need of garage door repairs. Thank you for the outstanding service!
Danny Huynh
Danny Huynh
03:33 24 Mar 24
Quick response and professional services from Roy and his team. Highly recommended for any door repair
Jeffrey Chan
Jeffrey Chan
01:10 24 Mar 24
Excellent communication, excellent work. They were able to replace 2 springs and 10 rollers in about an hour.
Samudra Dissanayake
Samudra Dissanayake
05:35 21 Mar 24
Roy was great to work with right from the get go. He was quick to respond to my phone call, came and assessed, gave a quote, kept to the timeline, and installation went smoothly. His workmanship is top notch, pricing is fair and transparent and uses good quality parts/products. Definitely value for money.One of the best repair companies I’ve ever hired. I would highly recommend Roy and express doors to anyone looking for a garage door fix or a full new installation.
Peter Inuzuka
Peter Inuzuka
23:08 20 Mar 24
Roy replaced the garage door springs and rollers efficiently and effectively. The service was excellent, and I was impressed with his professionalism. I highly recommend Roy for any garage door repairs or maintenance needs.
Kimberly Fama
Kimberly Fama
02:49 20 Mar 24
Roy came by on a Saturday to help us with the garage door which was not opening, and was very thorough in examining and explaining the issue. Not only that, but he also helped give my husband's car a boost when it couldn't start. Roy is truly all about helping others and giving the best possible service, and it shows. Highly recommended!
D Payn
D Payn
16:47 19 Mar 24
The bracket that lifted my door had broken, and my door was out of balance. Roy was great! Was able to come the next morning, very professional and knew his stuff. Even spent time educating me on future self maintenance to avoid costs.
Magnum Quest 4
Magnum Quest 4
15:48 16 Mar 24
Spring on my garage door broke and trapped my car inside . This happened at night and i needed to get to work in the morning. Roy arranged to come over first thing in the morning before his busy schedule and was able to repair the door quickly . Highly recommend.
Damon Mak
Damon Mak
23:57 15 Mar 24
Inquired about a new garage opener from the their website and Roy called back immediately. Answered my questions and was available the next day to replace the opener. Professional and friendly. Good price and got the job done, no stress.
Ron McLaren
Ron McLaren
23:10 10 Mar 24
Our 35 year old wooden garage door was in need of some serious TLC so I called Roy and he came over to go through our options. We decided on the ContemporaryWalnut Steelcraft insulated door. Roy was very helpful in explaining how the door would look, as pictures are not always true to the actual colour. The new door looks amazing with the woodgrain finish. The top and sides are completely sealed with draft proof weather stripping. Roy took extra time to ensure the door was set up properly and closed evenly all round with no gaps. The door runs quiet. Highly recommended.
Susan Bennett
Susan Bennett
16:36 07 Mar 24
We had Roy replace our 40-year-old wooden garage door. He was lovely to work with, everything was completed on time and to our satisfaction, and properly explained. No hesitation and recommending him.
Monica L.
Monica L.
04:56 05 Mar 24
Exceptional service from beginning to end! Our company encountered a damaged bay door, prompting our strata to enlist Roy's services for repair. He arrived on-site and swiftly diagnosed the issue. He communicated effectively, offering a thorough explanation and a detailed quote before commencing any repairs. The job was completed with efficiency. I highly recommend Roy for their professionalism, expertise, and excellent customer service!
Taylor Chow
Taylor Chow
22:51 04 Mar 24
Communicated well, arrived early and completed work efficiently. Would recommend to others!
Clay Imoo
Clay Imoo
02:43 28 Feb 24
Roy did a great job repairing my garage today. He came exactly when he said he would and he came prepared with all the required parts (springs, hinges, and rollers).He took the time to explain to me both what he was doing and why he was doing it. The garage looks and sounds better than ever.I will be recommending Roy to my neighbours!
Michael chou
Michael chou
22:58 26 Feb 24
Very good and effective service
Jack Huang
Jack Huang
22:40 23 Feb 24
Very good service thank you!
michael li
michael li
01:44 22 Feb 24
very professional & knowledgeable in his repairs , go beyond reparing both doors . highly recommended , the cost is very reasonnable
Jeff
Jeff
23:31 21 Feb 24
I used express door repair recently. I am very satisfied with the prompt service. Roy repaired my door as promised and on time. The cost of repair was reasonable and I highly recommend this company.
Paramnek Lehal
Paramnek Lehal
19:27 20 Feb 24
I called for a new garage remote. I had had an adapter put in when we replaced the remote last time. The fellow came and immediately this is really old, and I had told him that I had already told him it’s old. Right away he says he doesn’t have the re and would have to replace the adapter and charge an additional $200. I to told him no I wasn’t told that. He was trying to pressure me to do it and guilt trip that I came all this way. I was firm. Anyhow I called another reputable company and they charged half for the service call and way less for the report and didn’t need a new adapter and ended up paying 1 third what this guy wanted to charge me!
Chris Leclerc
Chris Leclerc
03:24 19 Feb 24
Prompt service on the Saturday of a long weekend! Thanks Roy!
J Kit
J Kit
19:15 18 Feb 24
Fantastic service and was super flexible to come on the weekend too. Took the time to explain all the features and answer all my questions. Recommend Roy and Express Door!
Alec Wu
Alec Wu
01:39 17 Feb 24
Roy did an excellent job replacing a broken liftmaster with a new model. Now the garage door is much quieter and runs smoother.He is clearly very experienced and took the time to explain what he was doing, and the reasoning. This gave me confidence in him as a contractor and I would use Express Door Repair’s devices again in the future.
Herbert Chow
Herbert Chow
22:06 15 Feb 24
Nice guy, fast, professional, will recommend and use again.
leung Mikey
leung Mikey
18:23 12 Feb 24
Thank you Roy for helping us replacing the garage door! You’re so efficient and kind to help out move some stuff before the replacements. I bent the panel after a few days and you came back to help me fix it. Appreciated!!!
amkoullel gueye
amkoullel gueye
02:37 11 Feb 24
excellent serviceeverything was excellentoverall great experience and fully recommend it
Ernest Wang
Ernest Wang
03:01 06 Feb 24
Had a speedy surprise when Roy showed within under an hour to replace a broken garage door spring. Wonderful experience, great communication, and a pleasure to work with. Definitely will recommend Roy to anyone that wants reliable service.
Grace Lin
Grace Lin
22:46 04 Feb 24
my garage door spring suddenly broke this morning and my garage is the only entrance that I can get into my home so this was really an emergency situation. I called my usual garage repair guy but no one answer I guess because it's a Sunday. then I called the other company they also couldn't come until 4pm. so I had my try with express door repair and Roy was able to come within an hour and quickly diagnosed the problem and fixed it efficiently and professionally. I'll definitely recommend Roy any time for your garage door issues!
Dave Vesterdal
Dave Vesterdal
00:57 03 Feb 24
Excellent service and response.our garage door spring broke late at night, trapping our car inside.Call express, next morning before sunrise he repair our door good as new
Jerry Wang
Jerry Wang
15:23 30 Jan 24
Roy is a true professional and is great with customer service.I would recommend Roy with express door to anyone!!Thanks Roy!!
Mega Hydronics
Mega Hydronics
21:43 29 Jan 24
I reached out to two other companies before discovering Express Door Repair. Unfortunately, even after providing information to one of them via text, I never received any further responses. Frustrated with the lack of communication, I decided to call Express Door Repair. To my surprise, I was informed that Roy would reach out to me within 15 minutes. While it may have taken slightly longer, within an hour, Roy called and apologized for any inconvenience caused by the brief delay.Right from the start, Roy and Express Door Repair distinguished themselves with their responsiveness, a quality sorely lacking in my previous interactions. Roy's communication exceeded my expectations. He maintained clarity in scheduling and promptly informed me of any delays, demonstrating a level of professionalism that was truly commendable.Throughout the service, Roy's commitment to quality was evident. The work performed was of exceptional standard, showcasing both skill and dedication. I wholeheartedly recommend Express Door Repair for any commercial or residential servicing needs. Their outstanding professionalism and commitment to customer satisfaction set them apart in the industry.
Raymond Chiang
Raymond Chiang
08:31 29 Jan 24
My garage door spring broke and I was so happy to have found Roy to fix it. He was excellent in setting the expectation for the repair. Communication for the time of the repair was clear, and he was also upfront about the cost and he kept his word. In addition to replacing the spring, Roy took the time to inspect my garage door and made sure it was working optimally. He was kind and patiently answered my kid’s questions when they got interested in his work. I would recommend Express Door Repair—especially Roy—for any garage door work without hesitation!
H F
H F
01:20 29 Jan 24
Roy provides fantastic customer service, excellent communication when setting appointments, is very thorough to explain issues and repair options. Highly recommended. Thank you Roy !
mohammad mahdi
mohammad mahdi
17:45 28 Jan 24
This company do Really good job and very friendly ReallyThank you Roy
Glen Winkelman
Glen Winkelman
04:47 28 Jan 24
I would recommend Roy for your garage door repairs to anyone requiring a knowledgeable, professional and reliable person. Definitely 5 star service, if I could give him 10 I would.
Carol McNeil
Carol McNeil
04:44 28 Jan 24
I would highly recommend Roy! 5 stars all the way! Very reliable and professional.
Geoffrey Lui
Geoffrey Lui
02:41 28 Jan 24
I highly recommend Roy for garage repair work. He came to my home within the time he promised (on a weekend at night). He was upfront with pricing and explained everything in detail. Thanks to Roy I was able to go out and enjoy my Saturday dinner.
Chris W
Chris W
02:41 14 Jan 24
Fair, honest and fast!
Justin Yu
Justin Yu
22:46 10 Jan 24
Excellent customer service - repaired the issue super fast and efficient on a commercial overhead door 15ft high.Definitely recommend anyone needing a quick repair.
MW A
MW A
05:11 10 Jan 24
Peace of mindAfter reviewing customer comments, web site tips, and quick replies we decided to try the services of Express Door Repair after receiving 3 different service provider quotes.Roy was professional, time efficient and helpful with all questions (including preventative homeowner maintenance). Reasonably priced with flexible scheduling, we were pleased with the door spring conversion…we decided to have Roy complete a second garage door torsion spring that was way beyond its lifecycle. Besides the installation work, Roy helped with troubleshooting garage remote sensitivity and balancing the force of both garage openers. Clean up and removal of old components were taken care of. Thank you Roy!
EL A71
EL A71
02:17 10 Jan 24
Roy is a polite and helpful garage door expert who has decisive mind to diagnoise the problem of my garage door. I appreciate his professional service and recommend him to everyone in need.
Jennifer Chen
Jennifer Chen
00:31 08 Jan 24
Roy was on time and courteous and he knew what the problem was with our garage door right away. He fixed it quickly and efficiently and now our garage door is even quieter than before!
Kim sar
Kim sar
03:01 04 Jan 24
Great service. Roy was able to come within an hour of our call. He took the time to explain what was wrong and options on what can be done to solve the problem. We called at 530 and by 7PM he was out the door and our garage door was fixed.
T Chen
T Chen
18:47 02 Jan 24
Speedy service! Roy the technician came on the New Year to fix the spring for us. He saved us! Thank you Roy!
Jeannette Leithman
Jeannette Leithman
22:40 31 Dec 23
Roy was personable, friendly, and helpful. He was quick to come over, and diagnosed the problem right away. He charged reasonably. Great service when you’re stuck in a pinch. Thank you, Roy!
FuZzY
FuZzY
00:43 30 Dec 23
Roy was great to deal with right from the beginning. Quick response, came and assessed and gave a quote, stuck to the timelines he quoted, install went smoothly, price stayed as quoted. Honestly, maybe the best contractor/repair company I’ve ever hired (and I’ve hired a lot!). I would highly recommend Roy and express doors for a garage door fix or a full new installation.
Takali Ou
Takali Ou
00:12 29 Dec 23
Very good service and attentive to understand the problem.
Hermann
Hermann
19:05 18 Dec 23
Excellent job, reasonably priced and arrived on time.
Victor Korompai
Victor Korompai
22:18 15 Dec 23
Couldn't get my garage door to open and gave Express Door a call in the evening. Roy was there first thing the next morning and did a very thorough job, repairing broken springs and worn-out rollers, fine-tuning everything and leaving a lot of useful suggestions for keeping the door well-maintained. Very professional and helpful!
Richard Cameron
Richard Cameron
02:26 15 Dec 23
Great job by technician Glenn, really fast really helpful
Tim McDermott
Tim McDermott
16:52 13 Dec 23
Express Door Repair replied to my call within minutes and came to site within hours.Roy assessed the situation with our Bay Doors at our Distribution warehouse and was able to schedule the repair date for the next day. He stuck to the schedule as planned and invoiced us as discussed the previous day.He was quick, professional and had the job completed in a very impressive manner. Our company will call on him for any future door repairs. Thank you Roy.
Paul Dhatt
Paul Dhatt
17:00 07 Dec 23
It was prompt response and same day fair prices serviceI will definitely call him back 🙏🏼🙏🏼👍👍
Johnny Mah
Johnny Mah
06:57 07 Dec 23
Good service and emergency service right away. Highly recommend.
A Wong
A Wong
07:22 06 Dec 23
My garage door has not been working for 8 months so I gave Roy a call at 9 am and he was at my door in an hour. Spent 45 minutes doing his thing and was fixed at a fair price. Thx Roy for the exceptional service! Will definitely recommend you to my friends
Sav Dhatt
Sav Dhatt
20:29 05 Dec 23
Amazing service, great price and efficient! I called for my store's door and the technician arrived within the same day and without a service fee. They were so easy to deal with, and I will for sure be using this company for all my businesses in the future. Highly recommend!
tyler ngai
tyler ngai
03:40 05 Dec 23
knowledgeable and friendly. got it done pretty quickly. no hassle.
Marco T
Marco T
04:05 28 Nov 23
Went to their website asking for quote around 9:40 am. Within few mins I got a call from Roy, gave me a quote and scheduled between 1-3pm in the same day. Arrived right on time and fixed broken spring while checking our rollers since it's been making noises. Ended up changing them as well since it's worn down. Professional,quick and efficient while answering all my questions! Would recommend Roy to anyone!
Richmond Q
Richmond Q
18:20 27 Nov 23
Quick, excellent, and efficient service in minutes. Highly recommended!
Chris Smith
Chris Smith
03:25 24 Nov 23
I called Roy and left a message in the morning to repair a broken spring. He called me back a few minutes later, gave me a quote and said he could be there between 5 and 7pm as I had requested. He arrived as scheduled and quickly took care of my broken spring. He was professional and very tidy. I would definitely recommend Express Door Repair.
Brendan
Brendan
20:57 23 Nov 23
fast and efficient, good service
James Chia
James Chia
20:31 23 Nov 23
Great job and quick! Changed appt time no problem 🙂 Grateful for flexibility.
Bertie
Bertie
08:37 23 Nov 23
We are return customers because of the excellent service and great work! Called in the morning and garage door was fixed before lunch. Roy is very professional and personable. Would definitely recommend.
Balraj Singh Grewal
Balraj Singh Grewal
03:25 22 Nov 23
Roy was on time and professional. He showed up on time and explained everything to me clearly. Would highly recommend him to anyone.
Lloyd Jacobs
Lloyd Jacobs
03:34 19 Nov 23
Excellent prompt service. I called mid afternoon and Roy was over to fix my broken garage door that same evening. Roy was courteous, respectful and very helpful, answering all my questions. In addition the cost was reasonable and transparent. I wouldn't hesitate to recommend.
Joseph Cheng
Joseph Cheng
00:38 19 Nov 23
Professional and efficient service. Our garage door was hit and wouldn’t close. We tried fixing it ourselves but ended up destroying the garage door even more right as the sun was setting. Roy came after a last minute request. He quickly assessed the situation and started working right away. The garage door was fixed before the sun finished setting. He really saved the day. 10/10 would recommend.
Suzanne Zanikos
Suzanne Zanikos
17:10 18 Nov 23
Nothing but great things to say about Roy and his service! He replaced our old, loud garage door opener with a brand new quiet system. He took the time to explain the different options available and once the system was installed he explained how everything worked too. We were also lucky to have the same day service. Highly recommend Roy & his great company!
Phoebe Li
Phoebe Li
17:29 17 Nov 23
Roy offered some exceptional and efficient services. He answered all of my questions in very simple terms and fixed my garage door in limited time. I needed to go to work early in the morning and he managed to arrive half an hour early to come help me. I would definitely recommend this company and go back to him whenever I need help again. Thanks Roy!
Shannon
Shannon
22:24 16 Nov 23
I would like to whole heartedly recommend Express Door Repair and their amazing repair specialist Roy. I have been looking for a repair company to fix my friends roll down pentagon shutter door for over a month. The company who installed it years ago didn’t seem interested in coming from Langley to even look at the problem and 3 other local companies never called us back or required payment before even coming to the residence? I called Express Door repair and within 10 minutes of giving my information, Roy their technician called and booked a time to come look. He came on time, hadn’t repaired a door like this before but tried his best which was the best because he figured out the problem and had it rehung and solved quickly. Roy was exacting, clear, dependable and personable. We are thrilled! We will definitely call for future repairs and recommend this company to anyone we know. Well done!!!
CCCP Ramirez
CCCP Ramirez
07:42 16 Nov 23
Quick response, emailed at 10am, was at my house by 2pm, adjusted and balanced my 2 garage doors within 1 hour, lubricated all rollers, chains, hangers, etc. very satisfied with the work done. Reasonable costs.
PRP Skincare (PRP Skincare)
PRP Skincare (PRP Skincare)
04:33 15 Nov 23
Professional, friendly service. Our garage door wouldn't operate properly, getting stuck and making terrible noises. Roy arrived the same day as we called, quickly diagnosed the problem and was able to fix it quickly for a very reasonable fee. Would highly recommend.
Wendi Neuman
Wendi Neuman
04:07 14 Nov 23
We received great service and Roy came very promptly and fixed our problem in minutes..
Jim Jim
Jim Jim
20:42 13 Nov 23
Roy was punctual, professional and honest in replacing my broken springs on my garage door. Its also a holiday today and he was here in no time. Thanks Roy and will recommend services.
ronselle
ronselle
01:43 13 Nov 23
Will definitely recommend Roy and Express Door Repair! Called on a long weekend , Roy came within the same day and fixed my garage door, which was out of track.Thank you Roy for an excellent, friendly, professional and quick service!
Michael Aldred
Michael Aldred
01:01 13 Nov 23
Excellent service, very prompt and efficient
Denise Bonomo
Denise Bonomo
03:04 12 Nov 23
Roy was very helpful providing a scope of work for approval from our Strata. He matched the new door perfectly with the neighbouring units. Installation was efficient. I don’t expect to have any more garage door issues, but if I do I will contact Express Door Repair again
len spencer
len spencer
23:58 08 Nov 23
Two men broke our door lock to enter our home and steal our belongings. I phoned Roy that afternoon and he was at our place to repair the door by 10:00 the next morning. Prompt and professional…I would not hesitate to recommend Roy to anyone. Thank you for the great job.
Jennifer Walker
Jennifer Walker
23:47 06 Nov 23
Excellent service from Roy on my patio door! Over the years my patio door had gotten out of alignment, becoming very difficult to lock/unlock. After an unsuccessful attempt to fix it myself, I reached out to Roy. He responded very quickly, came out the next day, and did a superb job of fixing it. I also appreciated that he explained the issues to me so that I could understand what was going on. I'm so pleased to have a functioning door again! I will definitely call him again for any repairs in the future.
Paul & Inna Uchitel-Chastny
Paul & Inna Uchitel-Chastny
22:25 06 Nov 23
Exceptional quality service! Highly recommended. We’re repeating customers, Express Door Repair did a great job with our townhome garage door repair and they were the first ones we called for repairs for the new property. Very happy we found them!
Sarah K
Sarah K
03:55 06 Nov 23
Had a terrible experience today.Very rude and quick fix.A lot higher charge than local companies.If you live in north shore and downtown , you are Better off with a local company.
Eddie Lai
Eddie Lai
21:12 02 Nov 23
Honggang XU
Honggang XU
20:57 02 Nov 23
Roy just fixed my torsion spring quickly,he does his job in a very professional way including explanation of root cause and breaking down of repairment cost. I recommend Roy for fixing garage door in Richmond.
Jiming Xu
Jiming Xu
19:06 02 Nov 23
Roy is fast-reacting and responsible guy. He did my garage door job nicely. Highly recommended.
j p
j p
00:17 01 Nov 23
Truly appreciate Roy's help with our stuck garage door! Extremely efficient repair, smooth process, and he was even able to come on the same day! Reliable and highly recommended!
Stan Sew
Stan Sew
21:28 31 Oct 23
Was looking online for garage door repairs with positive Google ratings. Came across express door repairs. Started to read some reviews. Every one e the asked about this Roy and how good & thorough he was. So I called for them come and adjust the spring on my door. Well this Roy came out and not only did he adjust my springs but also adjusted how the door closed. He replaced missing bolts and lubricated all of the hinges. If you want true professional to do the work. Call Roy he’s as good as what others say in google.Stan S.
C J
C J
20:47 30 Oct 23
Very quick service!
Linda H
Linda H
18:57 30 Oct 23
Garage Door stuck open! Metal Cable came off spool. Phoned at 8 am Roy came at 10:30 am. Roy tightened the spring, re attached the cable on the spool, the door now works great! Roy checked the other door and adjusted that one as well.Quick, efficient, professional, competent friendly young man. Very reasonable price would HIGHLY RECOMMEND! Thank you so much! Linda H
Curtis W
Curtis W
17:32 30 Oct 23
Roy was awesome. Was quick to respond and fixed my garage! Thanks Roy!
Katrina Bui
Katrina Bui
22:26 29 Oct 23
We recently had the pleasure of having Roy come to fix our garage door, which was having issues with both opening and closing fully. Roy was a true professional - friendly, knowledgeable, and extremely helpful. He quickly diagnosed the problem and had our garage door working perfectly in no time. We would totally recommend Roy to anyone who needs garage services.
Susan Klar
Susan Klar
02:17 28 Oct 23
Thank you Roy for a excellent job, we recommend you Highly. competitive pricing , troubleshooting and is very efficient also cleaning up well, thx again👍
E Tang
E Tang
00:01 28 Oct 23
Great and honest service. My garage door was fixed on the same day.
Shelly Jones
Shelly Jones
00:26 25 Oct 23
Roy was great, he fixed both my garage doors right away. He is friendly and very knowledgeable. I would definitely recommend him.
Elaine Anderson
Elaine Anderson
02:05 24 Oct 23
Roy responded to my online request for service very quickly. He was very polite and gave me a cost estimate. He repaired my patio door quickly and was extremely pleasant throughout the process. He clearly explained what was wrong with the door and what needed to be done. I 100% recommend Express Door Repair!
R T
R T
03:53 20 Oct 23
My garage door was cracked down the middle and started to buckle on opening. I called Roy and he was quick to respond and came to assess the situation. He was very professional and explained the cause and solution effectively and efficiently. He was able to order a new and better garage door (with matching colour and pattern) and had it installed in a timely manner. I would absolutely recommend him to anyone looking for garage door repair services. Thanks again Roy!
darceymurakami
darceymurakami
16:10 18 Oct 23
Roy was very knowledgeable, educated me on why the door may have broke, how he would fix, and how to maintain/check on a go forward basis. He was very clear on the repair and related costs before anything was done. Definitely recommend.
Roger Bryant
Roger Bryant
02:53 18 Oct 23
The company owner, Roy, recommended a less expensive door than the one we asked about which is appreciated. His installation was efficient and thorough and he is personable. We are very pleased. Express Door Repair fully deserves 5 stars.
S P
S P
13:33 11 Oct 23
Great service! Very prompt and detailed!
karen yu
karen yu
05:46 09 Oct 23
Roy was very professional and fixed the problem of the garage door. He was able to arrive and solve the issue quickly. Highly recommended.
michael charach
michael charach
01:12 09 Oct 23
Great service
Ethan P
Ethan P
06:43 08 Oct 23
Door was jammed half way. Roy was expedient professional and skillful for my after hour service request. We need more support for hard working immigrants like Roy and his business.
mary buch
mary buch
04:27 07 Oct 23
Wow! Thank you so much for repairing our door on the same day! We really appreciate your speedy service so much! The door shuts like a dream now, no noises and screeching and the lock closes smoothly, like new. 😊
Bobby Sandhu
Bobby Sandhu
05:17 04 Oct 23
Great and honest service. Roy was able to make the call same day and fix my gate remote controller and garage door sensor. He took the time to explain and show me the process of trouble shooting to figure out the real problem so as to save me money on what actually needed repairing and prevent it from happening again. In the future I will definitely call him again and not waste any time.
Ariel Pineda
Ariel Pineda
19:27 03 Oct 23
Roy is the best ! he installed our door sweep in our condo and some extra work I asked him to do. He's very professional and helpful .I highly recommend Roy for doors and garage door install and repair.Keep up the good work Roy ! Thank you for your help ! you save the day for us....
Winnie Yu
Winnie Yu
23:38 02 Oct 23
Roy done a amazing job on replace the wheels, fast and efficient
Jimmy Yuen
Jimmy Yuen
03:34 28 Sep 23
Contacted Roy regarding a sudden garage problem I had. He came the next day and fixed it quickly and without issue. He was very friendly and gave me some tips on checking for issues myself. I would definitely recommend reaching out to Roy if you need your garage looked at.
Rajvir Singh
Rajvir Singh
21:52 27 Sep 23
Roy did a great job. I highly recommend him and appreciate him for coming all the way to Langley and installing new garage door for me. It was a rush order.
Terry Lum
Terry Lum
03:22 23 Sep 23
Amazing service! Roy found the most cost effective way fixing our commercial door. Thank you!
Chris Lee
Chris Lee
01:35 23 Sep 23
Roy was professional, expedient and thought through ways to do a better job. Highly recommended!
chengxin wei
chengxin wei
16:44 22 Sep 23
The technician is really helpful, very honest. Fixed my door fast, and only charged the hourly fee.
j wilander
j wilander
21:33 21 Sep 23
Our garage door spring broke the other day and we needed it repaired ASAP and I emailed Express door repair to get a quote and Roy contacted me minutes later to say he could be over within a couple of hours when he arrived I could see he really knew his trade had the spring replaced and also the rollers as my garage door is nearly twenty five years old !!!! Roy did an excellent job and very professional plus I believe the repair costs was fairly reasonable. Thanks for your fast response Jeff Poco
Janell Tessler
Janell Tessler
03:05 21 Sep 23
Excellent service, reliable and skilled
Kaley Hoffman
Kaley Hoffman
20:32 20 Sep 23
Roy showed up when promised and had all the tools and supplies with him to adjust our garage door so it would function properly. Everything was well explained and repair work was done efficiently. I would use them again for future work.
Hedwig Poon
Hedwig Poon
23:06 18 Sep 23
Roy's great! Fast response and thorough service. Thx.
Jesse Jaymes
Jesse Jaymes
20:56 14 Sep 23
They were PHENOMENAL! My goodness was I impressed. They took all the stress of getting broken into away for me. The door was boarded up within 1 hour of me calling and the glass was replaced the next day. Very reasonably priced and quick, respectful service.
Sammy Chang
Sammy Chang
21:42 13 Sep 23
I had the greatest experience with Roy and Express Door. Our garage door spring broke Monday morning - I called around and got a ton of vague quotes and answers about how they were going to fix the door and time. Not with Express Door. I called and their service dispatcher was very clear about what the costs would be, how long it could potentially take and most importantly, detailed the warranty for both the parts and labour…..the only company to do thatRoy arrived that evening to fix the door. He detailed exactly what he was doing plus how long it was going to take him. He even took the time to educate me on what the proper springs would be needed. When he was done, he cleaned up the area and hauled away all the broken pieces. Overall just great service……I highly highly recommend!!!!!
Robert Hanke
Robert Hanke
19:45 12 Sep 23
Roy showed up when he said he would, diagnosed the problem and expertly fixed a tricky sliding patio door stuck in a warped window frame of an old apartment building. Thanks Roy! I would definitely deal with Roy and Express Door Repair again.
James Chow
James Chow
22:51 11 Sep 23
Made an inquiry at 9pm. Arrived early morning as promised and replaced the spring efficiently. I was able to take the kid to school on-time. Thank you!
Kevin Yong
Kevin Yong
17:36 30 Aug 23
My garage door was making a loud clunking noise. I filled out the contact form on the website and Roy called me within minutes to schedule the repair for the following day. He was right on time, accessed the issues and clearly guided me step by step on the needed repairs. Everything was fixed in a timely matter. Now my garage door is quieter than ever. His work ethic and customer service are top notch! I wouldn't hesitant for a second to call him again.
Xi Gu
Xi Gu
23:34 29 Aug 23
My door track was bent, and Roy came the day I texted him. Thanks to him for fixing the door so quickly at a reasonable price. If your door doesn't work well, just call him, I assure you it's the best choice.
Anderson Chien
Anderson Chien
21:56 24 Aug 23
Excellent work by Roy. Called him in the morning and he came the same day and got the job done. He helped me install 3x garage door sweeper’s and 2x regular door sweeper’s. Would recommend and will be calling him back if I need any work done in the home. Thank you Roy!
Monica Manoj
Monica Manoj
23:39 20 Aug 23
Roy installed a new garage door in our home. He was very professional and helpful. His quality of work is definately the best. I recommend him to anyone
brian penner
brian penner
00:47 11 Aug 23
Roy was great, super responsive and prepared. Our garage door was repaired quickly and done well.
Randy Chang
Randy Chang
23:43 09 Aug 23
Had a garage door that wasn’t closing and Roy helped diagnose and explain every possible detail. The cost of spare parts and repairs would not have been worth it so I opted for a newer and quieter belt drive. Roy installed the entire thing within an hour. Super fast and professional! 👍
Alan Cheng
Alan Cheng
18:54 02 Aug 23
Roy came within a hour after I call. Fixed my spring and changed my rollers. My garage is much quieter now thank you Roy!
Alex Lau
Alex Lau
04:21 02 Aug 23
My garage door opener broke down in the morning. Called Roy the same day and he make a promise to come the same day. Gave me several options and explained the differences. Garage door running again the same day. Really appreciate his professionalism, passion and patient.
Amy Lau
Amy Lau
17:51 01 Aug 23
Roy is professional, fast and reliable. He is very knowledgeable and not only fixed our garage door and broken spring, but also explained what he did and why. Highly recommended!!!
Gary Zhong
Gary Zhong
21:26 31 Jul 23
Roy is super fast and efficient. Replaced my garage door and swapped the FOBs to perfection. Highly recommended!
Chung CHEUNG
Chung CHEUNG
22:02 25 Jul 23
Roy diagnosed the problem very quickly and fixed it. He is excellent in doing check up, balanced the door, repaired the sensor the same day service.
Louis leung
Louis leung
04:48 18 Jul 23
Roy is the best, I would give it 10 stars if allow. He came quickly and on time, explained everything, also charged me a very reasonable price for the repair and did more to ensure the door is running smoothly, I would recommend him to anyone for repair and getting a new door.
Izak Grguric
Izak Grguric
07:49 10 Jul 23
Showed promptly (within an hour after my call). Courteous, professional, knowledgeable, and efficient. Good price - and great service. Also, after the repair, gave me detailed instructions on how to care about the door (lubrication, periodic testing for weight balancing etc). I wholeheartedly recommend Express Door Repair!
Alex C
Alex C
00:31 30 Jun 23
Quick response time. The technician was knowledgeable and able to identify and fixed the problem of my garage door quickly. He seemed genuinely care about his work and performed good quality work. He also showed initiative to look at and fixed a simple problem with my driveway gate without additional charge. Highly recommended.
Scott Pettie
Scott Pettie
03:19 25 Jun 23
Roy did a fantastic job repairing and tuning out two garage doors. Great communication, on time and professional. Highly recommended!
Anthony Ma
Anthony Ma
20:19 24 Jun 23
We had to replace our 20+ year old garage opener because the gears finally gave out and decided to contact Express Door Repair because of the positive Google reviews. Roy called within 5-10 minutes and was able to set up an appointment for the same day.He arrived on time and diagnosed the problem right away. He was also very detailed about what options were available to us. The job was done professionally and Roy even spent the time to show us the features of the new opener.His rates were very reasonable. Hoping to not have to see him anytime soon, but would definitely recommend to others.
Lace Embrace Atelier
Lace Embrace Atelier
18:13 22 Jun 23
Roy is an Angel! He happened to be in the right place at the right time. Our shop was broken into, I was in shock and he fixed our window within hours! He went over and above for customer service. Highly recommended! 🌟🌟🌟
kelly su
kelly su
16:32 19 Jun 23
I am very pleased with the service provided by Express Door repair. I gave Roy a call on Saturday night, and he arrived on Sunday early morning. He done the job nice and quick to replace two springs for my garage door. He is professional too. He explained to me clearly why the springs I had before are not in right size and he replaced the right ones for my door. Highly recommended!
Jonathan Mackey
Jonathan Mackey
02:31 19 Jun 23
I had an issue with the bottom panel of my garage door where the panel had expanded and separated from the L-bracket, which caused the door to jam on the frame and be unable to close.We contacted Roy at Express Door Repair on a Sunday and he came the same afternoon. He provided exceptional service, fixing the problem and helping me to avoid the much more costly repair that would have involved replacement of the panel. He also discussed his various steps, plus checked the balance of the door.Roy was extremely friendly and knowledgeable, and his rates were very reasonable. While I obviously hope to have no more issues with my garage door that would require a service call, I would not hesitate to call Roy again for service. Highly recommended! 👍
Vinoth Palanivel
Vinoth Palanivel
19:13 16 May 23
I had an outstanding experience with the garage door repair service provided by this company! The technician, Roy, was exceptional. He arrived promptly, assessed the issue with utmost professionalism, and efficiently fixed my garage door. Roy's expertise and attention to detail were truly impressive. He was courteous, friendly, and went above and beyond to ensure my complete satisfaction. I highly recommend this company, and especially Roy, for any garage door repairs. Their outstanding service and skilled technicians are a winning combination!
Jay H
Jay H
04:59 30 Apr 23
Roy was very efficient and knowledgeable in fixing our garage door. He fixed the connection for our remote, the opener not closing properly, and helped flatten out the dents on the garage door. He also went the extra step to recommend and tighten the springs to ensure that the doors are balanced and it takes a load off of the gears in the opener to make them last longer. He was also very patient and explained in great detail how the garage door works and what he's doing to fix it. Highly recommend Roy, thank you!
Matt Lo
Matt Lo
23:04 19 Apr 23
Roy is great at his job. He knew why my garage door wasn't opening and closing properly within the first 5 minutes of examining it. He thoroughly explained what needed to be done, what I should expect and he was upfront about his very reasonable prices. He finished his work faster than I expected and my garage door is working perfectly now. Roy clearly cares deeply about the quality of his work. His is the kind of small, family-run business that I'm happy to support. I'll be calling him for any and all of my future garage door needs.
Jess
Jess
20:08 28 Dec 22
By far the best service experience I’ve had in 12 years of living in Canada. Roy has 10+ years of experience, responded quickly to our request, and fixed our garage door with no trouble. After he was done, he also took extra time to explain to us why the problems occurred and how we could avoid this in the future. I would recommend Express Door Repair to anyone looking to get work done.
Andrew Wei
Andrew Wei
18:33 18 Oct 22
Roy is reliable and a true professional. He helped me install a new garage door opener efficiently and communicated maintenance and operation guidelines very thoroughly. Upon initial installation, we unexpectedly ran into an issue with the defective unit I purchased from Home Depot, but Roy was proactive in resolving the issue with the manufacturer for me and extended his time at no extra cost while assisting me every step of the way. It is evident that Roy respects his work and cares for his customers, making sure everything is in working order before he closes the job. I strongly recommend Roy to everyone.
Kalmash Rai
Kalmash Rai
21:26 14 Sep 22
Roy the owner was very quick to call me back within minutes! He was very good at communicating via phone before he arrived. He was punctual, friendly, knowledgeable and fixed my problem. His service was very fair in pricing. Even did some extra care maintenance on my other 2 doors on his own initiative. I would definitely recommend Roy 150%.
Dhilon Rodricks
Dhilon Rodricks
19:59 30 Aug 22
Roy comes highly recommended for his efficiency, friendly customer service and patience. He carefully listened to our requests and needs and helped us find exactly what we were looking for. In 4 days from the time we ordered we had our new garage door ordered and installed. We are very happy customers and satisfied with the outcome of our experience with Express Door Repair.
Joey Tsao
Joey Tsao
03:18 12 Aug 22
Our garage door was stuck so I googled garage repair service that would be close to my area, one of which was Express Door Repair, and 5 star reviews I decided to use them. Roy was able to drop by the same day and fix the issue with our garage door. Roy was friendly and very professional and did a great job. His rate is fair as well. I was a bit skeptical at first but after my experience I can see why people give him 5 star reviews. I would recommend him to others.
Stanley Sum
Stanley Sum
19:38 31 Jul 22
Excellent service, very nice guy. I am able to get my appointment on the next day which is a great help. He explained the problem to me clearly and offered me with a few options. Price is reasonable, highly recommended.
sam algra
sam algra
21:28 15 Jul 22
This is my 3 times using this company for different locations...so this review is well overdue! Roy is a hard worker and delivers. He says exactly what he's going to do and gives an affirmative timeline.He said it would take 3 days to fix our commercial garage door and it took exactly that. He is quite reasonable in pricing as well. If you want honesty and the best...call Roy.
t s
t s
02:59 21 Jun 22
I had to change my old wooden noisy garage door and so I contacted Express Garage Door Repair Ltd,. Roy is very reliable, honest and hard working.He gave me some options and find the right manufacturer. He came on a Sunday to install. After the installation we are happy about how bright and quiet our new garage door is. I would recommend this company to my friends. Thank you!
Larry
Larry
01:35 16 Jun 22
Experienced. Reliable. Honest. Roy came in the same day and get the spring repaired quickly. He took the time to walk me through the conversion and my garage door is now working quietly like new. I will definitely refer him to my friends.
au fa
au fa
22:39 04 May 22
real professional work. I got broken spring on my garage. call this guy name roy afternoon. same day two hours later shows up replaced my spring within an hour .nice and friendly . even fixed my bended pannel for free! clean up the door after all . and yes with two years warranty . recommended for sure !
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Best Garage door repair in Richmond