Frequently Asked Questions

What types of garage doors do you service?
We service all types of residential and commercial garage doors, including steel, wood, aluminum, and insulated doors. Whether it’s a rolling steel door, sectional door, or overhead door, we’ve got you covered.

Can you repair garage doors the same day I call?
Yes! We offer same-day service for most repairs. Our team is available 24/7 for emergencies and aims to be at your location as quickly as possible.

What are the signs that my garage door needs professional repair?
Common signs include unusual noises, slow response time, sagging sections, or if the door comes off its tracks. If something doesn’t feel right, it’s best to call in a professional.

Do you install new garage doors as well as repair them?
Absolutely. We install a wide range of garage doors to fit your style, budget, and functional needs. We also help you choose the right option for your property.

What are the most common garage door opener issues?
Common issues include remote or wall switch failure, motor not running, broken gears, and problems with the safety sensors. We quickly identify and resolve these problems to get your door running smoothly again.

How do I maintain my garage door during extreme weather?
Keep tracks clean, lubricate moving parts, and check weather stripping regularly. During colder months, we recommend inspecting your door’s insulation and ensuring all moving parts are operating freely.

Can you help me choose the right garage door opener for my needs?
Yes! We’ll assess your garage door size, usage frequency, and preferences to recommend the best opener. Whether you’re looking for a quiet belt-drive system or a heavy-duty chain-drive model, we have options to match your needs and budget.

Do you offer emergency garage door repair services in the Lower Mainland?
Yes! We’re available 24/7 for emergency repairs across the Lower Mainland of BC. If your garage door is stuck or poses a safety concern, we’ll be there.

What types of commercial garage doors do you install and repair?
We work with rolling steel doors, high-speed doors, fire-rated doors, sectional overhead doors, and more. We provide tailored solutions to suit your facility’s needs.

How often should commercial garage doors be serviced?
For optimal performance and safety, we recommend professional servicing at least twice a year. This includes inspecting springs, tracks, motors, and safety features.

What kind of services do you provide for garage doors?
We offer a comprehensive range of services, including replacing broken springs, cables, rollers, and tracks; repairing or replacing door panels and openers; fixing off-track doors; adjusting and aligning sensors; and performing routine maintenance and safety checks.

What types of storefront doors do you repair and install?
We service all types of commercial storefront doors, including glass, aluminum, and steel-framed doors. Our services include repair, replacement, and new installations.

Do you offer secure and durable aluminum storefront door options?
Yes. Our aluminum doors are designed to be secure, durable, and aesthetically pleasing—perfect for any commercial setting.

Can you repair a storefront door after a break-in or glass damage?
Absolutely. We provide fast, emergency service to secure your business after break-ins or damage, including full glass replacement and lock repair.

How quickly can you respond to a storefront door emergency?
We strive to respond within a few hours of your call. Our 24/7 availability ensures that your business is protected as soon as possible.

Do you provide commercial door closers and panic bar installation?
Yes. We supply and install high-quality door closers, panic bars, and other safety hardware for commercial doors.

What types of glass door repairs do you offer?
We repair all types of glass doors including patio, sliding, storefront, and interior glass doors. Our services include glass replacement, track and roller repair, and frame adjustments to ensure safety and smooth operation.

Can you fix patio doors that are hard to slide or won’t lock properly?
Definitely. We can repair tracks, rollers, and locks to ensure smooth operation and improved security.

Is it more cost-effective to repair or replace a damaged glass door?
It depends on the extent of the damage. We always provide an honest assessment and help you choose the most cost-effective solution.

How much do your repair and installation services cost?
Our pricing depends on the type of service, materials, and extent of the damage. We offer free estimates and competitive pricing to ensure you get the best value for quality service.

What areas do you serve in the Lower Mainland of BC?
We proudly serve the entire Lower Mainland—from West Vancouver to Chilliwack—including Vancouver, Richmond, Burnaby, Surrey, Coquitlam, Maple Ridge, and everywhere in between.

Are your technicians licensed and insured?
Yes, all our technicians are fully licensed, trained, and insured for your peace of mind.

Why should I choose Express Door Repair over other companies?
We offer fast, same-day service, 24/7 emergency response, expert technicians, competitive prices, and over a decade of trusted experience. We pride ourselves on honesty, quality craftsmanship, and putting our customers first.